All in-houses courses include an initial in-depth investigation with the client in advance to tailor the training to exact business needs and ensure an outcome in line with their business plans and strategies, ensuring performance enhancement and return on investment.

Also a three-month follow-up by Felicitas to the client and participants is carried out which can be used as part of the ongoing internal evaluation process.

Open course brochure for 2008/9 to follow shortly.  Please call 0781 728 9952 for up-to-date information. 

Discounts available for prompt payments and for charitable organisations (see below under Payment Terms). 

Example Courses

Further training topics can be designed around your needs. 

Time Management

Aimed at managers and staff who need to make the most of their time and improve effectivenes.  Just about everyone can benefit from time management training and refresher courses to identify key areas where improvement can be made.  Better time management leads to improved confidence, reduced stress, lower absence rates due to stress and its knock-on effects, higher levels of output and accuracy. 

Appraisal Skills

Essential training for all line managers. All new HR and Training staff to the organisation who need to know your appraisal system thoroughly and/or the principles behind appraisal, will find this training useful.  For appraisals to work effectively they must be conducted by a trained manner in a systematic and non-threatening way.  Avoid common mistakes by learning the "no-surprises rule", how to make and keep effective records and the importance on on-going supervision.  A ready-made appraisal system is available for your organisation to use if you don't already have one. 

Recruitment and Selection

For anyone who is involved in R&S activities including managers, HR staff and small business owners. Avoid the legal pitfalls and save a fortune in wasted or ineffective advertising.  What works and what doesn't work?  We address the whole recruitment life-cycle including advertising, shortlisting, paperwork and admin systems, how to conduct effective interviews and making the right selection. 

Super Confidence

This course is designed to help absolutely anyone who needs a boost to their confidence. It also includes assertiveness and how to create a win-win situation every time.  We cover positive thinking where we address negative self-talk and learn how to convert low energy thinking into a force that drives us forward to excel whilst still taking account of the needs of everyone's needs.  Not only is this useful for staff in the workplace but also for their own personal development.  For any staff who you feel need it there is also the option of one-to-one or workplace group coaching in addition to or instead of the one day course. 

Equalities and Diversity

This topic comes into every conceivable element of running a business and employing staff so its imperative that everyone has some background understanding of the subject and the problems that can arise due to ignorance.  We will look at the legal issues, explore our own (including mine) prejudices, how we are all discriminated against in some way and how we can be PC without going over-the-top.  We also look at the value of diversity and how a diverse mixture of cultures, ages, experience, genders and abilities can make your organisation richer, more profitable and a happy place to be.

Leadership Skills - 2 days

This intensive and interactive two-day course examines the special skills you need to lead a team of people and gives the opportunity to practice and build confidence in a safe environment.  We cover how to deal with conflict, motivation, body language and communciation, delegation, goal setting and lateral thinking. It is ideal for anyone new to a leadership role, staff who have recently been promoted into a team leader position or experienced team leaders who want to enhance their skills or anyone who just wants to put leadership skills on their CV ready to make their next career move. 

 

Payment Terms

All in-house training is priced at £750 for two days, £400 per full day or £250 for half a day (plus travel expenses).  VAT is inclusive.  

Payment terms are 14 days with a 10% discount for prompt payment within 7 days of the course or advance payment.  An additional 10% discount is available to charities.

Call for an informal and no-obligation discussion on how I can help or for more up-to-date information on open courses currently available. 

Contact Shelagh Dillon on 0781 728 9952 or e-mail info@felicitaslifecoach.com.  

 

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